What Does the HE Error Mean?
The Samsung washer HE error code indicates a heating problem. This means the washer is having difficulty heating the water to the correct temperature during the wash cycle.
In many cases, the washer may stop mid-cycle or display the HE code when the control board detects a problem with the heating system or temperature sensor.
On some Samsung washer models, similar heating-related errors may also appear as HE1, HE2, HC, or HC2.
Common Causes of the Samsung HE Error
Several issues can trigger the HE error code, including:
- Faulty heating element
- Defective thermistor or temperature sensor
- Wiring or electrical connection problems
- Control board malfunction
- Loose connectors
- Damaged heating circuit components
How To Fix Samsung Washer HE Error
Follow these troubleshooting steps to help diagnose and fix the HE error code.
1. Disconnect Power
Unplug the washer from the electrical outlet before beginning any inspection or repair.
2. Restart the Washer
Temporary communication errors may sometimes clear after a power reset.
Allow the washer to remain unplugged for several minutes before restarting.
3. Check Wiring Connections
Inspect wiring connected to the:
- heating element
- thermistor
- control board
Look for:
- loose connectors
- damaged wires
- corrosion
4. Inspect the Heating Element
A faulty heating element may prevent the washer from heating water properly.
Signs of a failing heating element may include:
- no hot water
- interrupted wash cycles
- recurring HE errors
5. Test the Thermistor
The thermistor monitors water temperature during operation.
A defective thermistor can send incorrect temperature readings to the control board.
6. Run a Test Cycle
Reconnect power and run a short wash cycle to determine whether the error returns.
Persistent HE errors may require professional diagnosis or replacement parts.
How To Reset Samsung Washer After HE Error
You can often reset the washer using these steps:
- Turn off the washer.
- Unplug the washer from power.
- Wait approximately 5 minutes.
- Plug the washer back in.
- Run a short wash cycle.
Some Samsung washer models may use slightly different reset procedures.
Frequently Asked Questions
What does HE mean on a Samsung washer?
The HE error code usually indicates a heating or temperature sensor problem.
Is HE the same as HE1 or HE2?
On some Samsung washer models, HE, HE1, and HE2 all refer to heating-related problems.
Can a bad thermistor cause the HE error?
Yes. A faulty thermistor is one of the most common causes of the HE error code.
Will unplugging the washer clear the HE error?
Sometimes. However, if the heating problem remains, the error will likely return.
Can the washer still operate with an HE error?
The washer may stop mid-cycle or fail to heat water properly until the issue is resolved.
Related Samsung Washer Error Codes
4C – Water Supply Error
5C – Drain Error
DC – Door Lock Error
UB – Unbalanced Load Error
LE – Water Leak Error
OE – Overflow Error
Sud – Excess Suds Error
HE – Heating Error
UC – Voltage Error
About Samsung Washer Error Codes
Samsung washers use built-in diagnostic systems to display error codes when a problem is detected. These codes can help identify water supply problems, drainage issues, door lock failures, unbalanced loads, excessive suds, and other common washer malfunctions.
The guides above provide troubleshooting information and possible repair steps for common Samsung washer error codes.
Safety Notice
Always disconnect power before inspecting or repairing any appliance. Some repairs may require a qualified appliance technician.