Kenmore Washer Drain Pump Error

What Does the Drain Pump Error Mean?

The Kenmore washer Drain Pump Error indicates that the washer has detected a problem with the drain pump or the drain system.

The drain pump removes water from the washer tub during the drain and spin cycles. If the pump cannot operate properly or the washer cannot detect normal drainage, the cycle may stop and display a Drain Pump Error.


Common Causes of the Kenmore Drain Pump Error

Several issues can trigger a Drain Pump Error, including:

  • Clogged drain pump
  • Debris lodged inside the pump
  • Blocked drain hose
  • Kinked drain hose
  • Faulty drain pump motor
  • Household drain blockage
  • Damaged wiring
  • Control board communication issues

How To Fix Kenmore Washer Drain Pump Error

Follow these troubleshooting steps to help diagnose and fix the Drain Pump Error.

1. Disconnect Power

Unplug the washer from the electrical outlet before beginning any inspection or repair.

2. Inspect the Drain Hose

Check the drain hose for:

  • kinks
  • bends
  • clogs
  • improper installation

Correct any restrictions that may prevent water from draining.

3. Check the Drain Pump Filter

If your washer model includes a drain pump filter:

  • remove the filter
  • clean out debris
  • reinstall the filter securely

Common obstructions include:

  • coins
  • lint
  • buttons
  • small clothing items

4. Inspect the Drain Pump

Examine the drain pump for:

  • debris
  • blockages
  • damage
  • unusual wear

Listen for unusual noises when the washer attempts to drain.

5. Check Wiring Connections

Inspect wiring connected to the drain pump.

Look for:

  • loose connectors
  • damaged wires
  • corrosion

6. Run a Test Cycle

Reconnect power and run a rinse and spin cycle.

If the error returns, the drain pump may require replacement.


How To Reset Kenmore Washer After a Drain Pump Error

You can often reset the washer using these steps:

  1. Turn off the washer.
  2. Unplug the washer from power.
  3. Wait approximately 5 minutes.
  4. Plug the washer back in.
  5. Run a rinse and spin cycle.

Some Kenmore washer models may use slightly different reset procedures.


Frequently Asked Questions

What causes a Kenmore washer Drain Pump Error?

The most common causes include a clogged pump, blocked drain hose, faulty pump motor, or drainage restriction.

Can a clogged drain hose trigger a Drain Pump Error?

Yes. A restricted drain hose can prevent proper drainage and trigger the error.

Will unplugging the washer clear the error?

Sometimes. However, if the drainage problem remains, the error will likely return.

Can a bad drain pump cause this error?

Yes. A failing drain pump is one of the most common causes of recurring drain pump errors.

Is a Drain Pump Error expensive to repair?

Many drain pump issues can be fixed by removing debris or clearing blockages. Pump replacement may increase repair costs.


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